Case Study 2

Case Study 2

A global development of a new Partner Programme for a FTSE50 sized organisation, with the build and deployment of a new ERP into Tier 1 globally offices.

True North Digital Approach:
• Worked in close collaboration with the VP of Transformation to define a programme to provide a more flexible, consistent and secure set of capabilities across all the geographies to better support inter-operability across the business. Led the Agile/Scrum teams and matrix management of over 20+ project managers, product managers and development team across Europe, North America and India.
• The programme redesigned to deliver the overall strategic vision based on an agreed set of principles which encapsulated the key drivers and priorities for the programme.

Outcomes Achieved:
• Vastly improved business processes, enhancing governance and change control procedures.
• Exceeded commercial targets for v1.0 release by 8%.
• A seamless, consistent Partner experience across the technology landscape.
• Increased NPS by 12%.

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