A Digital Adoption Partnership Built Around Your Business

Strategic Advice
We Enable
-
Digital/Technology Strategy
-
Capability Maturity Assessment
-
Digital Transformation Roadmap
-
Business Case Design
-
Solution Definition
-
Assurance Reviews

Solution Delivery
We Enable
-
Project/Programme Management
-
Rapid Prototyping and Testing
-
Delivery Management
-
Solution Delivery
-
Quality Assurance
-
Transition to Live

People and Change Adoption
We Enable
-
Leadership Alignment
-
End-User Training
-
Business Readiness Assessment
-
Solution Optimisation
-
Benefits Realisation
True North Digital was created to provide a genuine alternative to Digital Transformation Consultancy. We provide an authentic, highly experienced and value for money Digital Adoption Partnership.
Our Values
Down to Earth
We are humble, approachable, practical and always realistic.
Hard Working
We are industrious and always work hard to achieve the desired outcomes and success for our customers.
Customer Focused
Every one of our recommendations and actions considers the impact and the value for our customers as a priority.
Forward Thinking
We bring creative and innovative thinking to the table. Focussing on “the art of the possible”.
Watch an interview with True North Digital’s Founder Richard Marsden and Paul Lancaster, Founder of Newcastle Start-Up Week discuss his “Why” and passion for the North here.
We ensure your digital strategy aligns with your business strategy and is thoroughly tested at every step of the journey.
We work with your people, data and systems to deliver solutions through a product-driven methodology to achieve your goals.
We blend our Agile approach alongside our digital toolkit, then sprinkle on our Northern Can-Do attitude!
We work with our customers to;
- Improve their employee productivity
- Introduce smart business processes
- Develop digital strategies, including automation
- Prepare cultural readiness and barriers to adoption
- Increase efficiency through adoption of digital technologies
- Realise significant business outcomes through true digital optimisation
No agency costs, no minimum team size, no unproven resources – just a scalable solution built around your business.
How many consultancies or agencies offer that kind of cost model and service?
If you are looking for strategic advice, solution delivery and people adoption services that will exude knowledge and return real business value- talk to True North Digital
Richard Marsden
Founder and Principal Partner
richard@truenorth-digital.co.uk
07581 346037
With over 20 years’ experience leading complex Business and Digital Transformation programmes, Richard has worked within a diverse group of public and private sector organisations from new start-ups, through to SME and FTSE100 businesses. Richard has built a reputation for strongly influencing a “Digital First/Data Led” culture with his clients.

Paul Jepson
Co Founder and Snr Partner
paul@truenorth-digital.co.uk
07586 708274
With over 30 years experience across various industries including Financial Services, Insurance; Media & Broadcast; Telecommunications; Natural Disaster Management and Defence, Paul brings exceptional relationship management skills and a strong focus on achieving outstanding outcomes for customers.
Liam Rafferty
Non Executive Director
liam@truenorth-digital.co.uk
07919 387178
Liam has extensive people, process and technology business optimisation experience across FMCG Retail, Discount Retail, Training & Education, Energy and Commercial Waste Management service sectors, all enabling sustainable and fast business growth development.
STUDIES
Case Study 1
The execution of a bespoke developed software application to run in-house operations, with the additions of an upgraded CRM and finance platforms, enhanced data warehousing and business intelligence.